eBay Customer Service Center
Online marketplace giant eBay recently developed a new 36-acre Utah campus to consolidate 1,800 employees previously spread among five buildings.
Client
eBay
Location
Draper, Utah
Markets/Services
Architecture, Civil Engineering, Corporate Headquarters & Campuses, Interiors, Landscape Architecture, Workplace
Size
240,000 SF / 36 acres
Featured Awards
ENR Mountain States, Award of Merit for Office/Retail/Mixed-Use category, 2013
LEED-NC-Gold
The completed first phase consists of two buildings. The main office or “Marketplace” building consists of a three-story customer service facility consisting of open workspace, conference rooms and support spaces.
![eBay Customer Service Center](/sites/default/files/styles/mobile_1x/public/2018-07/eBay-2016.jpg?itok=8oiOWt_F)
A one-story “Community” building is dedicated to amenities, including a café, fitness center, coffee bar, training facility and 400-seat auditorium. Plans for future phases include two four-story office buildings and a parking facility, among other amenities.
![eBay Customer Service Center](/sites/default/files/styles/mobile_1x/public/2018-07/eBay-2014.jpg?itok=TerF4gRv)
![eBay Customer Service Center](/sites/default/files/styles/mobile_1x/public/2018-07/eBay-2002.jpg?itok=aMJPrcMs)
Designed from the inside-out, the new and modern facility respects the surrounding environment by blending the vernacular of the Wasatch Range region with eBay’s culture and values. Also essential to the project’s success was the focus on employee well-being with access to daylight and exterior views.
The facilities use 30-percent less energy and 35-percent less water than a conventional office building. Sustainable materials, energy-efficient systems and emphasis on alternative transportation aided to achieving LEED-NC Gold certification.
![eBay Customer Service Center](/sites/default/files/styles/mobile_1x/public/2018-07/eBay-2012.jpg?itok=lSKDLZBN)